Meet the Team Behind Love Stairlifts

Last year, Andy and Adam opened the UK’s first stairlift only, ‘Demonstration and Advice Centre’, under the brand “Love Stairlifts”.

Love Stairlifts, based on the busy Edge Lane main road into Liverpool city centre has the largest range of demonstration stairlifts on display in the UK – That means you can try before you buy and to get great advice on everything stairlift-related.

Question: What was the motivation behind Love Stairlifts?     

Andy:  We both wanted to take all the frustrations we had with the stairlift industry and make it a lot easier for the customer and ourselves. We wanted to offer customers a bigger choice of product, stairlifts at all different price points and better care.

Adam: Having spent many years in the sector and experiencing how other retailers approached ‘selling’ a stairlift, it was clear there was a much better way to do things and to offer an unrivalled experience. Customer service and overall satisfaction does seem to get lost in a lot of retail areas today, but we see this as paramount!

Question: What do you most enjoy about working in the industry? 

Adam:  It is one of the few jobs where I believe you can go home at the end of the day feeling that you have made a genuinely positive difference to somebody’s life. Fitting a stairlift often gives a customer the opportunity to stay in the home they love.

Andy: I agree with Adam. I had a customer years ago who cried when we were doing the handover because the stairlift we had installed had given her back her independence, and her freedom to get upstairs, which she had not done for eight months!

Question: What is the hardest part of your job?

Andy:  There isn’t really anything difficult about it. It is about advising what is the best stairlift for the customer and their staircase.

Adam:  I wish we could at times get customers to get a stairlift before they have had their first fall on their stairs. There are always little signs prior to a fall that a stairlift is needed, but unfortunately, these are often ignored.

Question: What do you enjoy outside work?

Andy:  Walking with the family and dog in the Lake District and ending the walk in a pub with a pint of real ale. Also, I love open water swimming. It just reminds me that I’m alive and very cold!!

Adam: Having met my wife through the mobility industry, we often still talk shop in the evening, however with two fantastic children, I’m often found playing with my son on the PlayStation or dress up with my daughter. Getting out on my bike is always nice too, to try and keep fit.

Question: What is your favourite meal and restaurant? Do you remember restaurants?

Andy: A movie and meal deal with the family at Zeffirellis in Ambleside and a Rain Forest pizza and a bottle of Italian red wine.

Adam  Anything American really, I’m always scouting for the biggest and best burger I can find. Restaurants are an extended family occasion for me and I will look forward to again visiting and taking all nine plus of us to Sunday Carvery.

Question: Tell us one interesting fact about yourself.

Andy:  I was in Her Majesty’s Royal Navy Submarine Service and went to the North Pole, the easy route. We played a game of football between the crews, so it always makes me laugh that football games get cancelled when there is a little bit of snow, the modern footballer doesn’t even have to worry about Polar Bears!

Adam: I’m fairly boring to be honest, however, I’m good at juggling having taught myself when I was younger and although I’ve not done it for years, I’m actually very good at horseback riding, I did a fair amount of amateur show jumping as a child and would love to ride again in the future.

Got any questions you’d like to put to the team? Send us a message on Facebook and you might see your answer featured in one of our future blog posts! 

Why buy a stairlift from Love Stairlifts?

What makes buying a stairlift different at Love Stairlifts?

It isn’t just one difference, it’s lots of little differences that make a big difference!

Our Values

At Love Stairlifts we have three core values:

  • Better choice
  • Better value
  • Better care

Better Choice

Your choice of stairlifts is limited when you’re choosing from most stairlift companies, sometimes just one or two. You might think that’s enough, but in our experience, it’s not! To get it exactly right for you we believe we need to offer a much wider choice…so we have more stairlifts on display, or to show you, than just about anyone else in the country.

Better Value

We offer stairlifts from the most economical to the most luxurious and technically advanced from around the world to suit and budget…but whichever one you choose; we guarantee the price of our stairlifts and service packages won’t be beaten.

Better Care

We look after you ourselves from start to finish, unlike some other companies. From giving free advice on anything you need, a full assessment of your home and your physical abilities through to
the most comprehensive aftercare service – now that’s total care from start to finish!

You’re not the same as everybody else, so why should your stairlift be?

Three Ways To Get Started

Visit our showroom

Visit Our Showroom

You wouldn’t buy a car without giving it a test drive, would you? By visiting our Stairlift Demonstration and Advice Centre you can really try before you buy!

We’ll come to your home

Home visits

If you or you family members cannot come to us, we’ll visit you at home.

We’ll do it over the phone

Phone appointments available

If at the moment you don’t want anyone visiting you, we can chat to you or your family members over the phone via a virtual platform.

 

Important Note: Both our showroom and home visits will be completely Covid secure. There’s no need to delay getting a stairlift from Love Stairlifts!

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