Our Promise and Guarantee To You

We’re so confident that we give you better choice, value, and care, we offer eight customer guarantees to really make us stand out from the crowd.

Better Choice

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Try Before You Buy

Visit the Love Stairlifts showroom to try out every one of our stairlifts. If you can’t get to us, we’ll come to you, or offer a free consultation over the phone, followed by a full video presentation of the perfect lift for you. This way, you can get our advice and a Home and Physical assessment from Love for free!

Biggest Range of Stairlifts

Biggest Range of Stairlifts

At Love, you can find stairlifts from the most economical to the most luxurious and technically advanced from all around the world. No other stairlift company can give you as much choice as we do … we’ve so much choice we promise to get it right for you.

Better Value

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Lowest Price Guarantee

We only offer premium products and services, but at the most competitive of prices. At Love Stairlifts, we want you to be confident in your investment, so in the unlikely event that you find a similar product cheaper, we’ll not only match it – we’ll beat it by £100. And all of this on top of our free consultations!
Buy Back Guarantee

Buy Back Guarantee

If you’ve no longer got a use for one of our stairlifts, we’ll buy it back from you. Even reconditioned stairlifts may offer a worthy buy back value, it’s worth asking. Just get in touch with the Love team and we’ll see how we can help you!

Better Care

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Service Guarantee

Spanner in the works? There’s no need to panic. Love Stairlifts offers a number of care packages, giving you full access to absolutely the most comprehensive warranties, guarantees, and aftersales care around – 24 hours a day.
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Lifetime Guarantee

Every brand new LOVE stairlift comes with a lifetime guarantee on its motor, absolutely free. Cruise up and down your staircase worry-free, safe in the knowledge it will keep you going.

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Money Back Guarantee

If it’s not for you… that’s not a problem. If for any reason you’re not 100% satisfied with your purchase, just let us know. We offer a unique 21-day customer satisfaction guarantee if you change your mind. We’ll uninstall the stairlift and you’ll get every penny back. No quibbles, no fuss.
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Total Peace of Mind Promise

We promise better care before, during, and after your purchase. We offer Britain’s biggest choice, guaranteed lowest prices and a free OT-guided HAP assessment. Combine this with the most comprehensive aftercare options and our money-back guarantee and you’ll see that we do promise total peace of mind!
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A lot of little differences… make a big difference
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